Contact
Three ways in, each for something different. Pick the one that matches what you need and you will not be passed around.
You work directly with the developer responsible for the project. We usually reply within one business day.
A new project
Describe what the site has to do and what already exists. A reply to that is more useful than a reply to “how much does a website cost”.
Something you already bought
Templates, plugins, licences and orders. Include the order email address so the account can be found.
A quick question
For something short, or when writing it out would take longer than asking it.