AumChat

Features

• Connects the site to an AumChat account, either through the Connect button and site selection or by entering the site key in WordPress.
• Outputs the chat widget on site pages without theme file edits, with settings for the pages on which the widget is shown or hidden.
• Synchronises the product list to AumChat on sites that sell products, for use in assistant replies.
• Appearance, greeting, business hours and team settings are managed in the AumChat workspace rather than in WordPress, and apply to every connected site, including sites not built on WordPress.

Intended use

WordPress sites that need a customer chat widget without theme edits, and businesses operating several sites that manage greetings, business hours and team members in a single AumChat workspace across WordPress and non-WordPress sites.

Requirements

WordPress

6.3+

PHP

7.4+

Version

1.0.6

Common questions

Is an AumChat account required?

Yes. The plugin installs the widget; conversations, the assistant and all settings are managed in AumChat. A site can be connected on the AumChat free plan.

Why are chat settings not available in WordPress?

Appearance, greetings, automatic replies, business hours and team members are configured once in the AumChat workspace and apply to every connected site. Managing them in one place keeps the settings consistent across sites.

Is the plugin free?

Yes. The plugin is free. AumChat service plans, including the free plan, are described on the AumChat page.

How does the plugin affect page loading?

The plugin adds one script tag to pages on which the widget is enabled. The widget itself loads from AumChat servers rather than from the WordPress host.

Can AumChat be used on a site that is not built on WordPress?

Yes. On other sites, AumChat is installed by adding its script tag to the pages manually. On WordPress sites, the plugin performs this step.